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Member Code
of Ethics
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The goal of the TRUE Member Code of Ethics is to set a standard of conduct of mutual respect and dignity so you can confidently and more safely use the TRUE community to forge new and lasting relationships.

TRUE accepts applications only from people who conform their conduct to the highest standards of personal honor. Members are truthful with each other and accord all people dignity and respect.

WARNING

At TRUE, we take our members’ safety seriously. We don’t want felons or marrieds on our website, period. If you are a criminal or married, DO NOT use our website. Consider this to be fair warning: Our Member Safety team vigorously pursues individuals who misrepresent themselves on our website. We report violators to appropriate federal, state and local authorities, including parole boards. We also actively pursue prosecution of these offenders in other ways. For example, we recently filed a civil lawsuit against a convicted felon and Florida registered sex offender for misrepresenting his felony status when attempting to access TRUE’s members. This felon was prevented from communicating with TRUE’s members due to TRUE’s proactive policy that requires criminal background screenings on its communicating members in the U. S. – the only one of its kind among major online dating sites. TRUE is the only online dating company that has pursued civil prosecution of an individual for misrepresenting himself online. TRUE’s first lawsuit was filed in November 2005 and was resolved by agreement, the terms of which required the sex offender to: (1) cancel his existing memberships and refrain from using TRUE.com and other companies in the online dating and relationship industry; (2) complete a community service  obligation; and (3) pay damages to TRUE.

We can't guarantee that criminals can't get on our site, but we can guarantee that they'll be sorry they did. DISREGARD THIS WARNING AT YOUR PERIL.

For a recent example of our prosecution efforts, click here.

The TRUE Member Code of Ethics

As a member of TRUE, I certify that:

  • I am at least eighteen (18) years old.
  • I have never been convicted of a felony or any criminal offense characterized as a sexual offense. (This certification will be verified through TRUE's criminal screening.)
  • I am not married.
  • I will be truthful, accurate and complete in the information presented in my personal profile.
  • I will maintain any photos posted to my personal profile to within 3 years of the date taken.
  • I will truthfully answer the questions in the TRUE Compatibility Tests, the TRUE Sexploration test, and any other tests, surveys or similar exercises completed through the Service.
  • I will not use any defamatory, abusive, obscene, profane, threatening, harassing or otherwise offensive or illegal material when using the Service or in communications with other TRUE members.
  • I will treat all fellow members with dignity and respect.
  • I will notify TRUE promptly of any member's violation of this Agreement or code of ethics.
  • I agree to the terms of the TRUE Terms of Use.

TRUE members in the U.S. are screened against one of the largest criminal records databases on the Internet before they are allowed to communicate with other members. Anyone whose name has a U. S. felony conviction recorded in this database is automatically prevented from communicating with you.

NOTE: Not all states or jurisdictions are covered. For current lists of covered jurisdictions, click here.

We can't guarantee that criminals can't get on our site, but we can guarantee that they'll be sorry they did. Our Member Safety team vigorously pursues individuals who misrepresent themselves on our website. We report violators to appropriate federal, state and local authorities, including parole boards. We also actively pursue prosecution of these offenders in other ways. For a recent example of our prosecution efforts, click here.

Please ensure you read and understand our Terms of Use.

TRUE's Member Safety team is dedicated to maintaining an ethical environment for serious singles to meet. Please notify TRUE Security or contact TRUE Customer Care if you suspect that a member is not complying with the member code of ethics or if you have other security concerns or questions.